Return and Refund Policy for Success Lines

Thank you for choosing Success Lines! We are committed to ensuring your satisfaction with our organic products and services. If you need to return a product, please review our policy below.

1. Return Policy
You have 3 days from the date of delivery to return your item(s) if you are not completely satisfied. To be eligible for a return, the following conditions must be met:

The item must be unused, unopened, and in its original packaging.
You must have proof of purchase (receipt or order confirmation).
2. Non-Returnable Items
The following items cannot be returned:

Opened or used products

3. Return Process
To initiate a return, please follow these steps:

Contact us at successlines2023@gmail.com within 3 days of receiving your order to request a return authorization.
Provide your order number and the reason for the return.
After authorization, we will provide you with instructions on how to return the item.
4. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item sent, defective product). In such cases, we will cover the return shipping costs.

5. Refund Policy
Once we receive and inspect your returned item, we will notify you of the status of your refund. You have 10 days from the date of the return approval to receive your refund, which will be processed back to your original payment method.

6. Exchanges
If you wish to exchange an item for the same product, please follow the return process and place a new order for the replacement item.

7. Changes to This Policy
We reserve the right to modify this Return and Refund Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:

Email: successlines2023@gmail.com